Thyroid Profile

Our profiles and packages are generally recommended for those above 25 years old. For those between the ages of 18 and 25, it is only recommended if the screening is required to address certain medical concerns.

Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.

Yes, you can! You can add any of the tests on the Shop/Browse Library page to your package.

Yes, there isn’t much of a difference between cholesterol levels in fasting and non-fasting samples because of the way it’s measured now. For diabetes screening, the HbA1c test is now the benchmark and this test works by telling us the average level of glucose in your red blood cells over the previous 2-3 months instead of focusing on the specific screening day. This is as reliable as any fasting test for diabetes monitoring/screening.

Yes, there’ll be a $20 surcharge for home-based screening appointments in the following locations: – Sentosa Island
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity


If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!

Cancellation and refund requests will only be considered in the following cases:
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders


Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.

So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases


You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.

We currently accept VISA, Mastercard, American Express, Apple Pay and
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.