Our profiles and packages are generally recommended for those above 25 years old. For those between the ages of 18 and 25, it is only recommended if the screening is required to address certain medical concerns.

Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.

Yes, you can! You can add any of the tests on the Shop/Browse Library page to your package.

Yes, there isn’t much of a difference between cholesterol levels in fasting and non-fasting samples because of the way it’s measured now. For diabetes screening, the HbA1c test is now the benchmark and this test works by telling us the average level of glucose in your red blood cells over the previous 2-3 months instead of focusing on the specific screening day. This is as reliable as any fasting test for diabetes monitoring/screening.

Yes, there’ll be a $20 surcharge for home-based screening appointments in the following locations: – Sentosa Island
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity


If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!

Cancellation and refund requests will only be considered in the following cases:
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders


Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.

So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases


You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.

We currently accept VISA, Mastercard, American Express, Apple Pay and
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.

We’re so glad that you’re taking the right step towards treating your employees to the best health screening experience possible. Go ahead and submit your interest on our For Employers page and someone from our team will be in touch with you really soon!

You can choose to book a teleconsultation with our participating doctors or bring your report to a trusted family doctor for a consultation. To book a teleconsultation with one of our participating doctors, you can click here or login to the portal and click on the Book Teleconsultation button that’ll appear once your report is ready for review!

Your health screening report will include action steps that you can take to improve/maintain your status of health. These are recommendations given by our in-house doctor based on your report. Some of them may be lifestyle/diet changes which you can use as a guideline to incorporate into your life for the better. Others may be treatment recommendations which you may need to see a doctor to prescribe. For such instances, you may choose to book a teleconsultation with our participating doctors so that they can prescribe the treatments necessary or counsel you further on your next steps. You can also opt to bring your report to a trusted family doctor and have them review it with you and make their own recommendations. Whatever you do next, it is entirely up to you! Our report is just here to arm you with the knowledge you need to gain insight in your state of health.