How It Works
Health Screening made easy and accessible
Take the quiz
Customise your package
Book your appointment
Show up
Get results
That’s literally it!
But if you want the details, here’s how it all breaks down into a timeline…Â
before
before
Taking The Quiz
Our quiz is designed to gather all the info we need to provide you with tailored recommendations. It’s super easy and takes less than 5 mins! (We’ve timed a few people, just to be sure) Plus it’s definitely quicker than waiting to see a doctor for their recommendations.
before
Customise
your package
your package
Based on the answers you provide, we curate the perfect package for you.
You’ll see all the tests and screening we recommend, but remember, you have the final say. Customise it to fit your preferences, and when you’re satisfied, commit to it.
before
Booking your appointment
Name the time and place, and we’ll be there.
Once you’re all set with your chosen package, you’ll get to choose your preferred date and time for the health screening appointment done in the comfort of your home.
during
Day of Appointment
Our team shows up, and all you have to do is let them in.
They’ll collect your blood sample and measure the essential biometrics required for your chosen package. This can all be done in under an hour and then you’re free to go about your day as planned.
After
Getting Your Results
Your results will be sent to you within 7 working days. And don’t worry, you won’t need a medical degree to understand them.
Our health screening reports are just as carefully designed as our packages. We make sure that your results are presented clearly so you can take action based on the insights we provide.
After
Understanding Your Results
While our reports are user-friendly, we understand if you prefer a doctor’s perspective.
You can choose to book a teleconsultation with our participating doctors or bring your report to your family doctor for further guidance.
After
Take Action
Empowered with the insights gained from your health screening, we encourage you to go forth in search for the healthier version of you.
Taking the Quiz
Our quiz is designed to gather all the info we need to provide you with tailored recommendations. It’s super easy and takes less than 5 mins! (We’ve timed a few people, just to be sure) Plus it’s definitely quicker than waiting to see a doctor for their recommendations.
Customise Your Package
Based on the answers you provide, we curate the perfect package for you.
You’ll see all the tests and screening we recommend, but remember, you have the final say. Customise it to fit your preferences, and when you’re satisfied, commit to it.
You’ll see all the tests and screening we recommend, but remember, you have the final say. Customise it to fit your preferences, and when you’re satisfied, commit to it.
Booking Your Appointment
Name the time and place, and we’ll be there.
Once you’re all set with your chosen package, you’ll get to choose your preferred date and time for the health screening appointment done in the comfort of your home.
Once you’re all set with your chosen package, you’ll get to choose your preferred date and time for the health screening appointment done in the comfort of your home.
Day of Appointment
Our team shows up, and all you have to do is let them in.
They’ll collect your blood sample and measure the essential biometrics required for your chosen package. This can all be done in under an hour and then you’re free to go about your day as planned.
They’ll collect your blood sample and measure the essential biometrics required for your chosen package. This can all be done in under an hour and then you’re free to go about your day as planned.
Getting Your Results
Your results will be sent to you within 7 working days. And don’t worry, you won’t need a medical degree to understand them.
Our health screening reports are just as carefully designed as our packages. We make sure that your results are presented clearly so you can take action based on the insights we provide.
Our health screening reports are just as carefully designed as our packages. We make sure that your results are presented clearly so you can take action based on the insights we provide.
Understanding Your Results
While our reports are user-friendly, we understand if you prefer a doctor’s perspective.
You can choose to book a teleconsultation with our participating doctors or bring your report to your family doctor for further guidance.
You can choose to book a teleconsultation with our participating doctors or bring your report to your family doctor for further guidance.
Take Action
Empowered with the insights gained from your health screening, we encourage you to go forth in search for the healthier version of you.
FAQs
Our profiles and packages are generally recommended for those above 25 years old. For those between the ages of 18 and 25, it is only recommended if the screening is required to address certain medical concerns.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Can the health screening packages be done for children or young adults?
Our profiles and packages are generally recommended for those above 25 years old. For those between the ages of 18 and 25, it is only recommended if the screening is required to address certain medical concerns.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Yes, you can! You can add any of the tests on the Shop/Browse Library page to your package.
Can I customise my package and add tests that are not in my list of recommendations?
Yes, you can! You can add any of the tests on the Shop/Browse Library page to your package.
Yes, there isn’t much of a difference between cholesterol levels in fasting and non-fasting samples because of the way it’s measured now.
For diabetes screening, the HbA1c test is now the benchmark and this test works by telling us the average level of glucose in your red blood cells over the previous 2-3 months instead of focusing on the specific screening day. This is as reliable as any fasting test for diabetes monitoring/screening.
Are non-fasting tests accurate?
Yes, there isn’t much of a difference between cholesterol levels in fasting and non-fasting samples because of the way it’s measured now.
For diabetes screening, the HbA1c test is now the benchmark and this test works by telling us the average level of glucose in your red blood cells over the previous 2-3 months instead of focusing on the specific screening day. This is as reliable as any fasting test for diabetes monitoring/screening.
Our profiles and packages are generally recommended for those above 25 years old. For those between the ages of 18 and 25, it is only recommended if the screening is required to address certain medical concerns.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Can the health screening packages be done for children or young adults?
Our profiles and packages are generally recommended for those above 25 years old. For those between the ages of 18 and 25, it is only recommended if the screening is required to address certain medical concerns.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Health screening is not recommended for those below 18 years old without a medical professional’s advice. We highly encourage you to consult a trusted family doctor for advice instead.
Yes, you can! You can add any of the tests on the Shop/Browse Library page to your package.
Can I customise my package and add tests that are not in my list of recommendations?
Yes, you can! You can add any of the tests on the Shop/Browse Library page to your package.
Yes, there isn’t much of a difference between cholesterol levels in fasting and non-fasting samples because of the way it’s measured now.
For diabetes screening, the HbA1c test is now the benchmark and this test works by telling us the average level of glucose in your red blood cells over the previous 2-3 months instead of focusing on the specific screening day. This is as reliable as any fasting test for diabetes monitoring/screening.
Are non-fasting tests accurate?
Yes, there isn’t much of a difference between cholesterol levels in fasting and non-fasting samples because of the way it’s measured now.
For diabetes screening, the HbA1c test is now the benchmark and this test works by telling us the average level of glucose in your red blood cells over the previous 2-3 months instead of focusing on the specific screening day. This is as reliable as any fasting test for diabetes monitoring/screening.
Yes, there’ll be a $20 surcharge for home-based screening appointments in the following locations:
– Sentosa Island
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
Is there a surcharge for inaccessible locations? (Sentosa, Jurong Island)
Yes, there’ll be a $20 surcharge for home-based screening appointments in the following locations:
– Sentosa Island
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
Cancellation and refund requests will only be considered in the following cases:
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
Can I cancel my appointment and request for a refund?
Cancellation and refund requests will only be considered in the following cases:
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
We currently accept VISA, Mastercard, American Express, Apple Pay and
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
What payment modes
are accepted?
are accepted?
We currently accept VISA, Mastercard, American Express, Apple Pay and
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
Yes, there’ll be a $20 surcharge for home-based screening appointments in the following locations:
– Sentosa Island
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
Is there a surcharge for inaccessible locations? (Sentosa, Jurong Island)
Yes, there’ll be a $20 surcharge for home-based screening appointments in the following locations:
– Sentosa Island
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
– Jurong Island
– Central Business District
– Changi village or changi airport vicinity
If you’d prefer to visit one of our partner laboratory’s locations to get your blood taken instead to avoid this surcharge, do contact us directly via email at hello@vitalinsight.com.sg and let us know!
Cancellation and refund requests will only be considered in the following cases:
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
Can I cancel my appointment and request for a refund?
Cancellation and refund requests will only be considered in the following cases:
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
a. You are medically unable to complete the service even with postponement
b. We are unable to provide the
service purchased
c. Technical glitches on our end resulting in duplicate / erroneous orders
Unfortunately, we do not accept any cancellation requests resulting from a change of mind. But as the human mind
is as fickle as the weather, we do anticipate that there might be a handful of such requests.
So in the event that you do change your mind, you are allowed to
a. Alter the contents of your package should you decide to change any of the specific tests
b. Reschedule your appointment to a much later date when you’re ready to commit again
c. Refund the amount paid to your account as Store Credits which can be used for future purchases
You can raise a request within 14 days from your date of purchase and at least 3 days prior to your appointment date.
We currently accept VISA, Mastercard, American Express, Apple Pay and
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
What payment modes
are accepted?
are accepted?
We currently accept VISA, Mastercard, American Express, Apple Pay and
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
Google Pay. We also offer Atome for customers who’d prefer to split their payment into 3 parts.
